Cookies

INFORMATION ON THE USE OF COOKIES

By using this website, homecleancopenhagen.com, you accept that we use cookies.

A cookie is a small data file that we store on your computer in order to keep track of what happens during your visit and to be able to recognize the computer, cookies are a normal part of almost all websites and or webshops.

The website's use of cookies

Cookies are necessary for the website to function. Cookies also help us to get an overview of your visit to the website, so that we can continuously optimize and target the website to your needs and interests. Cookies remember, for example, what you have put in the shopping basket, whether you have previously visited the page, whether you are logged in and which language and currency you would like the website to be in.

Necessary cookies

These cookies are required for the website to provide a service.

The website's content is stored and managed through a web platform. It sets cookies, which are used to recognize you when you move around the page and to remember whether you are logged in, for example

Your shopping basket is also stored in cookies, without this cookie it is not possible to shop with us.

Preference cookies

These cookies are used to ensure the optimal user experience on the website. It is e.g. selected preferences such as language or choices that make navigation simpler. No personally identifiable data is collected with this type of cookie.

Operational and optimization cookies

These cookies are used for the operation of the website. It can, for example, be counting the number of visitors or other information to be used for analysis. They are also used in connection with questionnaires. These cookies can to a limited extent collect data that can be attributed to the individual user. These cookies make it possible to keep an eye on the user behavior of visitors to the website in an anonymous way.

  • We use Google Analytics to analyze how users use the website. The information that the cookie collects about your use (traffic data, including your IP address) is sent to and stored on Google's servers in the USA. You can opt out of cookies from Google Analytics here: http://tools.google.com/dlpage/gaoptout

Third party cookies

Cookies from third parties are also placed on our webshop. The privacy and cookie policy of the company in question applies to other companies' use of cookies. We use PartnerAds, Facebook, AdWords, Bing.

Marketing - anonymous tracking across websites

These cookies are used to track users across their visits to several websites. These cookies can be used to build profiles that show which searches each user has made or which pages they have visited. These cookies can store data that identifies the individual user or that contains specific information about the user.

Functional cookies

These cookies ensure that the website works as it should, and certain data or preferences should not be entered during each visit. For these cookies, it also means a minor violation of users' privacy, so that no prior permission is required.

Rejection of cookies

You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you use. However, you must be aware that if you do one, there are many functions and services you cannot use, because they require the website to remember the choices you make.

Deleting cookies

Cookies that you have previously accepted can be easily deleted afterwards. If you use a PC with a newer browser, you can delete your cookies by using the shortcut keys: CTRL + SHIFT + Delete

If the hotkeys do not work and/or you are using a MAC, you must start by finding out which browser you are using and then click on the relevant link:

Remember: If you use several browsers, you must delete cookies in all of them.

- Internet Explorer:

https://support.microsoft.com/da-dk/help/17442/windows-internet-explorer-delete-manage-cookies

- Mozilla Firefox:

https://support.mozilla.org/da/kb/activate-or-disable-cookies

- Google Chrome:

https://support.google.com/chrome/answer/95647

- Opera:

http://help.opera.com/Linux/10.50/da/cookies.html

- Safari:

https://support.apple.com/kb/ph21411?locale=da_DK

- iPhone, iPad and more from Apple:

https://support.apple.com/da-dk/HT20126 5

- Phones with the operating system Android: 

https://hubpages.com/technology/How-to-delete-internet-cookies-on-your-Droid-or-any-Android-device

QUESTIONS

If you have comments or questions in connection with cookies, you can contact us at support@homecleancph.com

Here you can find some of the most frequently asked questions:

At what time do we carry out a general cleaning of a home, office or store?

Usually we do it in the course of a morning or an afternoon depending on the tasks to be carried out and the size of the house.

How many people come to perform cleaning services?

We do it with a number of two people for each cleaning, so that none of us is cleaning for more than 4 hours in a row, since we consider that these are the optimal hours in which we as cleaners can do our best and offer the most detailed cleaning and deep.

What is the procedure to hire a cleaning service?

You can contract our services directly here on our website by selecting the service you want, the time you need and the frequency with which you want it or you can also get in touch with us via Mail, Whatsapp or online chat, we arrange your service at the time that suits you best to assess everything you want to do and thus offer you the best possible price without any kind of commitment. From the acceptance, we specify the date and time that best suits you to perform the cleaning service.

What cleaning products and utensils are used? Are they included in the price?

The cleaning products we use are industrial products adapted for each type of cleaning, presenting a reduced aggressiveness with the materials, being neutral and liquid detergents. We avoid using acid or abrasive materials.
The utensils that we commonly use in cleaning are: vacuum cleaner, mop, broom, dustpan, rags and brushes.

And Yes, everything is included in the price.

Is it necessary for you to be in the house while we perform the cleaning service?

In the cleanings as you prefer, if you want to be at home while we do your contracted service we do not see any type of problem, or if for work or different reasons you cannot be at home, we will do the same job, some people choose to leave us the copy of your key or give us the code to enter and do our job. We understand that each client is different and must have a personalized treatment, and what better way than that we can work according to their needs or changes that they may have during the course of the contracted cleaning.

What can't we clean?

In general, we clean all areas of your home except those areas or objects that may present an accident risk for people, or breakage or damage to the objects or homes themselves.

If I'm on a budget, can I request a light cleaning?

If this is the case, tell us when you contact us, and so we can tell you if it is viable based on the service you request, if it is possible to do so while respecting our minimum quality standards.

How is payment for services made?

Payment will be 100% in full here on our website or through the mobilpay application once you have chosen your service. Once the payment is made, the date and time you have requested here on the website will be blocked.

We have different payment methods, which our website offers you on the payment screen.